Our Commitment to Customers and Employees During the COVID-19 Crisis
Our focus remains on the health and well being of everyone aboard our train and we’ll be doing our part to restrict the spread of disease. We know it is critical for us to be transparent with information, and to be as proactive and reactive as we can be.
We have always focused on providing a safe and sanitary environment and have reinforced our standard cleaning procedures, while adding increased frequency measures for things such as wiping down all touch points, counters, tables, door handles, register terminals, railings, seats, and menus.
We also continue to reinforce our policy for reporting illness. Not only are staff instructed to inform us if they have been exposed to the coronavirus, are being treated or tested for the coronavirus, or are experiencing flu-like systems, employees are also directed to stay home should they feel ill.
We are adhering to all government mandates and continue to monitor the situation daily.
Taking Steps to Protect Yourself and Others
We are regularly sharing best practices with employees and guests on ways to protect against communicable diseases. As recommended by the CDC, we encourage everyone to use a facial covering, practice physical distancing, frequently wash hands, and please stay home if you are feeling ill.
This situation continues to change daily and as such, we will continue to follow the guidance provided by the CDC and local health departments, in addition to doing all that we can to help keep our employees, guests and community safe.
We look forward to having you as our guest onboard the Royal Gorge Route Railroad!