Continuing Updates

COVID-19

Our Commitment to Customers and Employees During the COVID-19 Crisis

Our focus remains on the health and well being of everyone aboard our train and we’ll be doing our part to restrict the spread of disease. We know it is critical for us to be transparent with information, and to be as proactive and reactive as we can be.

We have always focused on providing a safe and sanitary environment and have reinforced our standard cleaning procedures, while adding increased frequency measures for things such as wiping down all touch points, counters, tables, door handles, register terminals, railings, seats, and menus.

We also continue to reinforce our policy for reporting illness. Not only are staff instructed to inform us if they have been exposed to the coronavirus, are being treated or tested for the coronavirus, or are experiencing flu-like systems, employees are also directed to stay home should they feel ill.

We are adhering to all government mandates and continue to monitor the situation daily.

Taking Steps to Protect Yourself and Others

We are regularly sharing best practices with employees and guests on ways to protect against communicable diseases. As recommended by the CDC, we encourage everyone to use a facial covering, practice physical distancing, frequently wash hands, and please stay home if you are feeling ill.

This situation continues to change daily and as such, we will continue to follow the guidance provided by the CDC and local health departments, in addition to doing all that we can to help keep our employees, guests and community safe.

We look forward to having you as our guest onboard the Royal Gorge Route Railroad!

What precautions are you taking related to COVID-19?

We have always focused on providing a safe and sanitary environment and have reinforced our standard cleaning procedures, while adding increased frequency measures for things such as wiping down all touch points, counters, tables, door handles, register terminals, railings, seats, and menus.

We also continue to reinforce our policy for reporting illness. Not only are staff instructed to inform us if they have been exposed to the coronavirus, are being treated or tested for the coronavirus, or are experiencing flu-like systems, employees are also directed to stay home should they feel ill.

We are adhering to all government mandates and continue to monitor the situation daily.

What steps are you requiring guests to take related to COVID 19?

We are regularly sharing best practices with employees and guests on ways to protect against communicable diseases. As recommended by the CDC, we are requiring everyone to wear a facial covering, practice physical distancing, frequently wash hands, and please stay home if you are feeling ill.

Specifically, staff members are wearing masks throughout their work day and guests are required to wear masks when not seated.

WE MAKE THE GRADE

Testimonials

  • 4 star rating Dining on the rails We had a club car experience and it was wonderful! Our seats were on the south side of the train and it had an incredible view for the duration of... read more - EliLap24 - 6/25/2020 

    5 star rating Great time. Very fun! Inside car gets a little chilly so bring a light sweater. Friendly staff made us feel so comfortable. Train ride awesome and view was great!! Female conductor was... read more - debdanjo3 - 6/23/2020 

    5 star rating Great Experience This a must do in Colorado springs. We went to the Royal Gorge bridge prior to riding the train and it really made a difference. The river is spectacular... read more - RobertD4137 - 6/22/2020 

  • 5 star rating Fun day trip This was my first time on a passenger train and it didn’t disappoint. We sat in the Vista Dome and the views were amazing. It was nice to... read more - herowannabe - 6/20/2020 

    5 star rating Moments Make Memories Enjoying nachos and Prosecco, delivered by Acacia. She’s funny, efficient, quick, and a wealth of knowledge - Nicole G. - 6/17/2020 

    4 star rating Great views and service, food just ok Took the dome car with our family of five, all sat together, it was very comfortable, but if it’s a nice day I would’ve gone coach and spent the ride... read more - RTMamacita - 6/14/2020 

ROYAL GORGE ROUTE RAILROAD

Adventure awaits

Hop aboard the Royal Gorge Route Railroad and experience a one-of-a-kind adventure through the Royal Gorge and Colorado Rockies. Departing daily from the Santa Fe Depot in Canon City.

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