If you want to ensure that your business grows successfully, the saying goes to look for people smarter than you are, and get their help! That’s what we did and are fortunate having the help of a talented full-time staff, capable of keeping the Royal Gorge Route “on track” and meeting guest expectations throughout the year.
Carrying over 100,000 passengers safely through the Royal Gorge each year isn’t an easy task as this train is really a “moving city on train tracks” complete with multiple restaurants, water and wastewater, a power grid, heating and cooling, and yes, just a little bit of magic thrown into the mix. Meet the people responsible for your memorable experience on board the Royal Gorge RouteRailroad:
Dan, General Manager
Dan brings over 25 years of experience in the hospitality industry to bear in making sure that you have the best possible experience on-board the Royal Gorge Route Railroad. Hailing from Denver orginally, he has lived all over these United States, travelling where interest and the beauty of the outdoors have lead. Coming back to Colorado was inevitable, and we’re happy as can be that he chose Canon City and the Royal Gorge Region to call home!
Rich, Assistant General Manager
Rich grew up along the Front Range of Colorado and from a very young age was immersed in the state’s vibrant and extensive railroad history. He began working in the Tourist and Heritage Railroad industry in various seasonal summer jobs while earning a degree in architecture and historic preservation. He now has ticked off over thirty years working his passion for preserving and promoting the relevance of our rare railroad treasures around Colorado for a new generation to interpret and enjoy. Rich’s accumulative experience with railroad operations combined with tourism industry has focused his efforts to uphold and grow this company’s high levels of customer service and professional operating standards.
When not on the job, you will find Rich taking advantage of the endless outdoor recreational activities that come along with having the Rocky Mountain’s at his front door!
Glenn, Accounting Manager
Whenever you turn around, Glenn is there. Literally. From kitchen to coach – engine room to depot, Glenn is omnipresent – making sure it all works like a fine Swiss watch. It seems that’s exactly what it takes to create a leisurely, delicious adventure through one of Colorado’s most stunning landscapes for more than 100,000 guests every year. His penchant for hospitality derives from his childhood in Louisiana. This begs an important question: Why hasn’t Glenn cooked up some authentic gumbo for all of us westerners yet? Glenn?
Evan, Sales Manager
Evan is born and raised in Colorado. A bit of a jack-of-all-trades, this position is just another notch on his already extensive list of “know hows”. He started off his career as ticket agent and has steadily moved his way through the train ranks. He uses his love and knowledge of the Royal Gorge Route to ensure our guests receive the best possible experience.
When not in the office, you may find Evan hiking one of Colorado’s 14ers (mountains rising 14,000ft above sea-level for you out-of-staters), snapping photos, or catching a Colorado Avalanche game.
Aspen, Gift Shop Manager
Aspen’s train of thought is derailed at the gift shop where she’s happy and willing to help all travelers find that perfect souvenir to remember their trip on the Royal Gorge Route Railroad or just share in their enjoyment of Colorful Colorado. Aspen has a cheerful, outgoing personality, a ready smile, and with family ties to Cañon City since 1960’s – which gives her a short commute – she’s full of fun facts about the area. When she’s not busy buying delightful toys and gifts or merchandizing the shop in innovative and enchanting ways, Aspen spends time with her family, enjoying good times, good food, and a glass or two of great wine.
Norma, Gift Shop Manager
A ride on the Royal Gorge Route will be the absolute highlight of your trip to the Royal Gorge. However, we must admit, a trip into the Santa Fe Depot Gift Shop is a close second. Norma is passionate about creating an exciting and child-like experience. She’s an expert buyer and merchandiser who spends her days delighting shoppers with toys and gifts to commemorate their visit or simply add to their personal collections. This job is a labor of love for Norma, so much so we’re pretty sure she would do it for free. While it’s tempting to revoke her paycheck, we plan to continue compensating her since she does drive a scenic hour each way to get here each and every day.
Jeremy, Food and Beverage Director
While Jeremy’s first claim to fame was teaching himself to juggle apples while riding a unicycle at the tender age of 12, today he is a master in the kitchen. As the Royal Gorge Route’s executive chef, Jeremy develops our menus and procures local and seasonal ingredients to make our Colorado-inspired multi-course meals. When he’s not fishing and hiking with his family, you’ll find him cooking in our railcar kitchen, where he grills, sautés, simmers and creates super-cool presentations of his dishes for our guests from around the world.
Jessica, On-board Services Manager
Jessica, a Colorado native, enjoys partaking in and sharing the wonders of our beautiful state. Avid kayaker and skier, Jessica finds herself at home as we cruise through the stunning Royal Gorge following alongside the Arkansas River. Along with her love of Colorado and the outdoors Jessica brings with her years of experience in the tourism and food and beverage business. From the resort towns of Durango and Breckenridge to the beautiful island of Maui, Jessica has always made her home in exceptional locations and the Royal Gorge Region is no exception.
Sandra, Operations Superintendent
Sandra hails from Northwest Indiana. As a child, Sandra read about the vast beauty and adventure to be had in the old west. As an adult, she has laid roots right here in Canon City where she not only gets to navigate the train on the same railway tracks of that of the big Railroad War of 1879, but also has the chance to explore all the history that Colorado has to offer. Sandra would have never guessed she would make the Railroad her career but we are glad to have her as part of our family. Sandra began her operations career here as a Conductor, then to Engineer and now as our Superintendent.
Wayne, Conductor, Carpenter & Engineer
Wayne lives in the land-locked Rocky Mountains, yet his favorite food comes from the sea. He spends his days maintaining and renovating our beautiful, American-made mid-century railcars, yet he’s currently rebuilding a ’71 Nova at home. Do you know what Nova means in Spanish? No go. Where am I going with all this? Wayne is an optimist with an extraordinary talent for mechanics and carpentry, and a life-long love of lobster.
Mike, Maintenance & Engineer
You may find this hard to believe, but Mike loves cleaning up after other people. Especially the guys he works with in the shop. He is also a skilled maintenance and renovation pro – which we think he might secretly like more than the cleaning part. He also raises cattle on his ranch here in Southern Colorado, which means he knows the meaning of local and sustainable food as well as our executive chef.
This list of stellar staff wouldn’t be complete without an outpouring of sincere gratitude to our seasonal team, many of whom come back year after year to serve guests throughout the busy summer months. These folks serve our fine meals and libations, man the Santa Fe Depot and take care of passengers throughout their Royal Gorge Route experience. We couldn’t make your trip as wonderful and memorable without them.
Royal Gorge Route Railroad
Santa Fe Depot
330 Royal Gorge Boulevard
Canon City, CO 81212